Terms of Use

Effective 2026-06-20

  1. Scope. These Terms govern your use of this website only. They do not create any service relationship. Any paid engagement with Horizonmark is governed by a separate signed Services Agreement.
  2. Who we are. Horizonmark, operated by Emeric Kerr. Contact: privacy@horizonmark.ai.
  3. Acceptable use. Do not misuse the site: no scraping that burdens the service, no attempts to breach security, no unlawful use.
  4. Intellectual property. The site content, the Horizonmark wordmark, the copy, and the design are owned by Horizonmark. You may not copy or reuse them without permission.
  5. No professional advice. Horizonmark is a technology and front-desk software vendor. It does not provide medical, legal, or financial advice, does not diagnose or treat any condition, does not practice medicine, and creates no healthcare provider-patient relationship.
  6. Third-party links and tools. The site uses cal.com for scheduling, embedded on the booking page, and loads Google Fonts. We are not responsible for third-party content or practices.
  7. Disclaimer. The site is provided as is, without warranties of any kind to the extent permitted by law. The revenue-leak calculator produces an illustrative estimate only, not a guarantee or projection of your results.
  8. Audience. This website and service are intended for business users 18 years of age or older.
  9. Governing law. These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws principles.
  10. Changes. We may update these Terms and will post changes here with a new effective date.

Guarantee terms

A net-new booking means a new appointment booked through the Horizonmark voice agent from a caller who was not already a scheduled or confirmed patient, during the first 30 days after your agent goes live. If Horizonmark does not deliver at least 5 net-new bookings in that period, you pay no monthly service fee for that month. Eligibility requires forwarding all missed and after-hours calls to the agent, providing accurate booking availability, and completing the one-time setup. Results vary by clinic, call volume, and market. Five bookings is the guaranteed minimum, not a typical or expected result, and your actual results depend on your call volume. Full terms are set out in the Services Agreement you sign before service begins.