For owner-run service businesses
The jobs you lose, you lose to a faster reply.
Rarely on price. On the quote that went out four days late, and the call nobody returned. I build the follow-up that runs while you are working.
What the audit looks for
Four leaks show up in almost every operation I open. The audit measures yours.
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4 DAYS
Twenty quotes a week, four days to send each one. The fast bid keeps winning.
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3 HOURS
How long a new lead waits before anyone calls back. Long enough to call the next name on the list.
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1,800
Past customers sitting in the system. Nobody has contacted them since the invoice cleared.
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11 MONTHS
Since a happy customer was last asked for a review.
03 / The method
Three steps. You can stop after any of them.
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01 / Consult · 30 min · Free
The consult.
You describe the operation. I ask where it leaks. Thirty minutes, no charge, and you owe me nothing after it.
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02 / Audit
The audit.
I go through the operation and put a number on every leak. The audit is yours. Take it to me, or take it to anyone else who can build the fixes.
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03 / Install · Priced per item
The install.
Each fix is priced on its own, after the audit. You buy what the numbers justify and skip the rest.
Five things I install.
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01
Same-day quotes.
Quotes drafted and sent the same day, in your format and at your prices.
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02
Past customers.
Everyone you've ever invoiced hears from you again. The ones ready to buy will tell you.
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03
Lead follow-up.
New leads get an answer in minutes, then a nudge until they book or say no.
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04
Reviews.
Every happy customer gets asked, once, while the work is still fresh.
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05
AI receptionist.
If the phone rings and nobody's free, it picks up and books the job.
06 / Who you are dealing with
I'm Emeric Kerr, founder of Horizonmark. You deal with me from the first call to the finished install.
I work in English and French.
My clients own the business and still run it.
If you're reading this, we've probably talked, or someone who knows me sent you.