Horizonmark

For owner-run service businesses

Missed calls. Slow follow-up. Late quotes. I find the one costing you the most and fix it.

I put a dollar figure on where your service business is leaking revenue, then install the smallest system that stops it. No extra hire required.

Free, and short on purpose. If there is no money in it, I say so on the call.

15 min
the call, by phone, free
12 min
job-site text to sent quote
Under a week
typical first install

You will recognize the business

  • You run it
  • You quote the work
  • Crews or technicians in the field
  • Inbound calls bring the jobs

01

Four steps. Stop any time.

01

The call.

15 minutes, by phone, free. You describe the business. I find the biggest leak and tell you what it is costing you.

No slides and no screen share. You owe nothing after.

  • By phone
  • 15 minutes
  • The only free step
02

The decision.

After the call, one of three things happens. There is no worthwhile problem and we stop. The problem is obvious and we build. Or it needs a deeper look, so we do the paid analysis.

The analysis is 90 minutes on video, priced on the call. You leave with every leak written down and costed. It is yours to keep whether we build or not.

  • Three outcomes
  • Analysis only when needed
  • The document stays with you
03

The first install.

We install the smallest fix that pays the most, first. Most go live inside a week. The build is a day or two, the rest is getting access to your system and testing on real jobs before it touches a customer.

Each install carries a monthly for the watching and the tuning. The install itself you own outright.

  • Smallest fix first
  • Live inside a week
  • You own it
04

The larger systems.

When the first installs prove themselves, bigger workflows can make sense too. One example is an internal quoting system priced at your own rates.

A larger build is scoped and quoted on its own, once the first system has earned it. Nobody has to get there.

  • Custom build
  • When the economics justify it
  • Not the starting point

03

Put a number on the leak.

What the leak costs

A missed call, a quote that sits four days, an unpaid invoice and an hour of owner admin are not worth the same.

That is why I price the leak with your numbers, not with one benchmark stretched across every business.

How fixing it works

  • Price the leak using your actual volume and economics
  • Fix the highest-value one first
  • Measure what changed before building the next thing

04

A note from the founder.

I do one thing. I find how much a service business is losing in time and money, then I fix the biggest one. I rank the rest by what they pay, and I say out loud which ones are not worth your money.

I scope every system and stay accountable for the result. I can build the smaller installs myself, and I bring in specialist builders when the job needs deeper technical work. I would rather lose a build than sell you one you did not need.

Emeric Kerr

// villa operation · Costa Rica

8 years of booking ledgers, 1,481 stays, read line by line. It became a 140-row list of European agencies and retreat organizers who book that kind of property. Each row was checked against a live site and a working inbox.

// coaching business · US

An operator brain holding 2,882 facts the owner used to keep in his head. It feeds drafts he approves before anything sends.

// wellness brand

A backlog of 3,300 messages turned into a partner pipeline. Brands found and screened, outreach drafted in the owner's voice, a human approval in front of every send.

06

Who answers the phone.

Emeric Kerr. The voice on the 15-minute call, and the one who scopes every install after it. There is no account manager to hand you to.

I grew up in Sherbrooke, Québec, and I work from Costa Rica on your time zone, in French and English, natively.

Emeric Kerr on a ridge above the Pacific coast in Costa Rica
Emeric Kerr

07

Not an agency.

/ Here

  • You talk directly to the person who diagnoses and scopes the work
  • One problem gets fixed before another one is sold
  • You own what is installed. No platform rent
  • Built around the software you already run
  • Works in English and in French
  • Specialists come in when the work requires them

Built on what you already run

  • Claude
  • QuickBooks
  • Jobber
  • Housecall Pro
  • ServiceTitan
  • Google Workspace
  • Outlook
  • Stripe
  • Twilio
  • Telnyx
  • Zapier
  • Cal.com
  • Cloudflare
  • Vercel
  • Fathom
  • Google Sheets

Specialists come in with whatever the job needs.

08

The questions.

What does this cost? +

The 15-minute call costs nothing. If a paid analysis is needed, it is priced on that call, to the size of the business. Install prices follow the scope.

We tried AI already. It did not stick. +

Because nobody put a dollar figure on the problem first. A tool with no number attached gets dropped the first busy week. Price the problem, then fix it.

Who is this for? +

An owner-run service business where missed calls, slow follow-up, quoting or another repeatable workflow is costing real money. If the volume and the economics are there, the exact headcount does not matter.

Who does the actual building? +

I scope every system and I build the smaller installs myself. Specialist builders come in when the work needs deeper engineering. One person stays accountable either way.

Is this AI? +

Mostly, yes. AI where it earns its place, ordinary software everywhere else. I name every tool in the analysis.

What happens when something breaks later? +

You own all of it, so nothing is held hostage. Each install carries a monthly for the watching and the tuning, and I stay reachable by phone.

Start with the call.

15 minutes, by phone, free. Worst case, you leave with a name for the leak and a number you did not have this morning.

In French or English, whichever you think in.